Based on the basic principles on which MY CAR was built to provide its outstanding car rental services, Therefore, we are pleased to put in front of you this profile that sheds light on the company’s ability, during a record period, to achieve business results that exceeded the target plans, thanks to God, and then with the confidence of our customers and our ability to Achieving the highest levels of customer satisfaction through the leasing marketing solutions provided by the company and a qualified cadre of rental staff to help you get the best rental car programs.
One of the objectives of the group is to expand the partnership with national and global companies to provide them with rental products that meet their needs.
The company works to activate effective management through the highest degree of communication among its employees in order to upgrade services to the highest degree of customer satisfaction.
Our vision is to lead the car rental sector and its accompanying services which make My Car be the first choice in Saudi Arabia towards further expansion in the Gulf and the Middle East region. My Car looks to the future with particular confidence with the Group's successes contributing to the Company's local and external standing and reputation and the services we provide in all locations with car rental activity.
In an effort to transform this vision into a reality that provides the common benefit of all elements of the common relationship between My Car and its customers. The company has attracted a team of expertise working in the transport and leasing sector. In addition to a specialized sales team supported by an efficient service team.
The company is active in the local market to provide its services to individuals, companies and the public by providing the best flexible leasing solutions. And it saves its customers maintenance and repair expenses through leasing contracts that give them integrated benefits, including open counters, insurance, a replacement car in case of accidents, and facilities when renting large numbers of cars to the company, and there is an emergency roadside assistance service.
The policy of My Car for renting cars is to provide high-quality services in line with customers' expectations, and this is done through continuous development and commitment to work in a team spirit and to develop the performance of employees to obtain customer satisfaction and in line with the company's future and current policy.
